Terms & Conditions

All bookings should be made directly through your instructor, Carla Cuthbert-Brown 07779 253599

or ccbpilates@gmail.com. Payment should be made in advance of the term/half term of classes or

on or before the day your private session takes place, preferably via bank transfer, details will be provided by your instructor.

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Please ensure you have filled out and returned to your instructor an Enrolment & Health Form before starting your course or private session.

Please advise your instructor if you are unable to attend a class. With reasonable advance notice,

a catch up session may be agreed on another day/time where possible (but not guaranteed).

Termly/half termly fees are non refundable.

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A minimum 24 hour cancellation notice is required for all private sessions to entitle you to a full

refund, otherwise a 50% cancellation fee will be charged and added to your next booking. No

shows incur the full fee. Private Duet appointments where only one attendee is present, will be

charged at a 1:1 fee.

Your instructor will notify you of any session cancellations or teacher substitutes as soon as possible.
However, there may be times when the decision to cancel is unavoidably made at the last minute.
In this case, your cancelled session will either be credited to a future session, or a full refund will
be made if this is not possible.

Please ensure you have filled out and returned to your instructor an Enrolment & Health Form before
starting your course.

Please advise your instructor before commencing a session of any recent injury, back problem, new
condition or any movements that cause you pain prior to your next class so that the appropriate
modifications can be put in place.

Please ensure you have read the exercise safety guidelines and health and safety guidelines provided on your enrolment form (also available at the StudioOne or downloadable at www.studioone.uk.com).

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Please reschedule your session if you are feeling unwell, test positive or are experiencing any of the
COVID 19 symptoms on the day of your session. Because movement-based health practices may
involve prolonged and close physical contact, there may be an elevated risk of disease transmission.
I agree to release my instructor/CCB Pilates and Studio One and all its employees, contractors,
vendors, officers, or agents from any and all claims of liability regarding exposure to or contraction
of the COVID-19 virus.

Pilates (Matwork and Reformer) exercises are very safe but, as with all forms of physical exercise,
it is prudent to consult your doctor before starting classes. The classes are not a substitute for medical counselling or treatment. If you have any doubts about the suitability of the exercises, you should refer back to your GP. You may be asked to attend a private assessment prior to the start of your course, depending on your personal circumstances.

Your instructor cannot accept liability for personal injury related to participation in a session if: your
doctor has, on health grounds, advised you against such exercise; you fail to observe instructions
on safety or technique; such injury is caused by the negligence of another participant in a group
session.

Vehicles and contents are parked entirely at owner’s risk. Please ensure you have parked between
the plant pots and have only taken up one car parking space. Please observe the ‘no parking’ signs
and do not park beyond the cattle grid.

On leaving the Studio, please give way to traffic coming up to the Studio via Hayden Lane, there is
also a pull in space half way down the lane. This is to ease congestion by the cottages and leave
clear access from the main road.

Sarah Palmer, acting as The Responsible Person with regard to Fire Regulations – The Regulatory
Reform (Fire Safety) Order 2005 (FS0) has carried out a risk assessment and issued a guide with
instructions as to what to do in the event of fire. Smoke alarms are fitted throughout the building
together with fire extinguishers and fire blankets. In the event of an alarm or shouted warning,
please follow the ‘Fire Exit’ signs. Do not stop to pick up your belongings, all instructors and
therapists are aware of the fire drill procedure.

Please contact your instructor if you have any concerns regarding your session or the studio or
equipment.