Data Protection Policy

Carla Cuthbert-Brown Pilates ("we") is committed to protecting and respecting your privacy. This Data Protection Policy outlines how we collect, use, and safeguard personal information provided by clients when applying for Pilates classes through our website. 

When you apply for classes, we may collect the following information:

• Full name

• Contact details (email address, phone number)

• Health information, including medical conditions relevant to Pilates participation

We collect personal data for the following purposes:

• To assess your suitability for Pilates classes and tailor sessions to your needs

• To contact you regarding your bookings, class updates, and relevant information

• To ensure your health and safety during participation

We process your data based on:

• Consent: By submitting your information, you consent to us processing your data for the purposes stated.

• Legitimate Interests: We collect and store health information to ensure your safety and provide appropriate services.

We take appropriate technical and organisational measures to protect your data from unauthorized access, loss, or misuse. This includes:

• Secure storage of electronic records

• Limited access to personal data on a need-to-know basis

• Password-protected systems for data access

We do not sell, trade, or rent your personal information to third parties. Your data may be shared with instructors where necessary for your safety and participation in classes. We will not disclose your data to external parties unless required by law.

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Health information will be reviewed periodically and deleted when no longer relevant.

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete information

• Withdraw consent for processing (where applicable)

• Request deletion of your data (subject to legal retention requirements)

• Restrict processing or object to how your data is used

To exercise any of these rights, please contact us at ccbpilates@gmail.com

If you have any concerns about how we handle your data, please contact us at ccbpilates@gmail.com. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

We may update this policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.

Last updated: 19th March 2025

By using our website and submitting your information, you acknowledge that you have read and understood this Data Protection Policy.